If
your heat pump destination is outside the USA, the shipping procedure
is much easier than you might imagine. We have exported hundreds of pool
heaters overseas for the last 10 years and we are experienced with the
procedure. Some of the pool heat pump manufacturers in the USA offer
an international warranty at no extra cost. Below you can find some
of our favorites:
Just click on the logo for
more information about their products.
This is the only company
that replaces the whole heater if the heat exchanger fails and
damages the heat pump.
National Warranty: 2 years parts and labor,
10
years on the compressor and lifetime on the heat
exchanger Florida
Warranty: 5 years
parts and labor, 10
years on the compressor and lifetime on the heat
exchanger Canada, Hawaii, Puerto Rico & Other
International Warranties: 2 years parts and labor, 10
years on the compressor and lifetime on the heat
exchanger
Just give us a call
or email us for more information. We will be more than happy to explain
to you how simple it is to send you a pool heat pump anywhere in the
world!
June 05, 2010 — Solarium 125TI pool heat pump in 3
phase 50 HZ installed in a resort south of Spain. Detailed
view of plumbing and electrical installation.
International
Customer Response
Hi Marcus,
Once again we are extremely impressed with the customer service we
received from you. In our book, that's so important, & that's why
we prefer to do business with you rather than others (even if
they're located nearer to us)! We wouldn't hesitate to recommend
you to anyone!
Regards
Hazel & Joe.
hazelkegs@hotmail.com
Heat Siphon SX5.0, Liverpool, UK
Hello
Marc:
I don't know if you remember me - so I attach an email to remind you
that I purchased a Heat Siphon heater from you back in the winter.
As an update, I installed the heater in late April and it has been
running fine since - it gets the water very warm (near 40 C in early
May!) and the fuel bills are very reasonable as well...in short I
have been very pleased so far.
I have a friend for whom I am installing a pool - I will be
installing a 16' x 32' in ground pool - concrete block with liner
construction, with a hopper deep end about 8 feet deep. It holds
about 12,500 British gallons (I believe about 15,000 American
gallons).
Like me, he would like to be able to use the pool from May through
September and keep the pool reasonably warm (about 32 - 34 C) He
will be using a summer solar cover.
Can you please recommend an appropriate heat pump heater for me? Is
the Heat Siphon I purchased adequate for the job? The even lower
dollar is making this a real interesting possibility...
Dear John:
It is great to hear back from you. Of course I remember you. I hope
that you and your family are well. Wow 40 C is very hot for a pool.
I like the Heat Siphon for your friends pool. The SX 5.0 s a great
heater that know that he will love. they are still $3695.00 plus
$595.00 air freight for the 220 / 240 volt heaters 50 HZ single
phase with the European Freon. I hope that helps and that I hear
back from you soon.
Hi,
Marcus
Our Jandy has been great this year. we have friends visiting from
the UK who are very interested in a heat pump for their pool, but it
seems that such equipment is not yet popular in England. I recall
your mentioning sending units to the Middle East and was wondering
whether you had ever shipped to England.
Dear Woody:
Thank you for writing to us today. It is great to hear back from
you. I am happy that your Jandy is doing its job. We send many
heaters to the UK and Spain every week this time of year. I guess it
is because of the low dollar. They work very well there. We can
ship to any international airport near your friend, that can handle
the large freight planes, for $595.00; or they can use your own
shipper and I will have them ready for them. I have them in stock
now, so it would take about 1 or 2 weeks to get to you. Sometimes
less.
Please let me know if they have any
other questions I can help them with.
Attached are
photos of the pool heaters and the swimming pool. By
switching from propane to your heaters and pool covers,
our fuel bill went from $5,000.00 per month to $200.00
per week. I really never believed that the savings
would be so great. I cannot thank you enough for your
help and also for your great service. If you have
potential customers that have doubts, they are welcome
to call me.
"...I have
sent you a photo of me and my son with our farm in the background.
When the pool is finished we will have a holiday cottage with pool,
games
room, fishing lake, shooting, free airplane tour, walking etc.
Farmhouse
built 1690.
If you know anyone who wants to come to England we will be able to
accommodate from July.
It is quite expensive but very nice with all trimmings for five
people.
There is a park nearby which dates back to 1210".
"...I've
had 5 heat pumps from Pool Heat Pumps .Com. The first took 3 days
from ordering to clearing customs at Malaga airport...takes a
little longer now due to increased security (7-10 days). Allow
2.6% for import duty + 16% for IVA, you can clear the heat pump
through customs yourself if your Spanish is good otherwise use
an agent in the Aiport terminal to clear it for you. By the way
you will need to pay the above in cash not cheque.
Installation
is very easy but just make sure that your electricity supply is
up to it and when the compressor kicks in the voltage doesn't
plumet...will very quicky damage the compressor.
By importing
yourself you will save considerably and have a far more powerful
heater than you would normally be supplied with in Spain. Pick
a unit with a scroll compressor that is covered by an international
guarantee in Spain. My pool easily maintains 32 deg C in the winter
and that's on the "normal" setting".
Acquiring an Air Energy
heat pump from your company has been a very satisfying experience
for me. The quality of your service and the personalized treatment
of your business makes you a different kind of company.
