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Click here to read more: Customer Testimonials.
All the feedback that we have been receiving over the last 8 years


 

 

We want to thank all our customers who have sent us installation pictures. The quality of work that we have seen is very impressive.
July 2008, WA

CLICK HERE TO SEE KEN'S PICTURES

Marcus

Thank you for your help in selecting a heat pump for our pool.
We live in the cascade foothills and our source for heating the pool prior to the heat pump was a propane heater.   
Our propane bills went from $1,000 per month in the winter before we built the pool to $5,000 per month after we installed the pool.
To be sure it is a nice pool – It won an award as the best new residential concrete pool in the state of Washington for 2008 by the concrete industry.  However I felt that $4,000 was too much to heat a swimming pool. That is when I called you. After getting the dimensions of our pool it is 22ft by 44ft you recommended the Jandy AE 3000 TR heat pump at a delivered cost of just about one month’s propane bill. I installed the heat pump this winter and I set it to 87 degrees I lowered the propane temp to 82 degrees.
I found that the heat pump worked great whenever the outside temp was over 50 and that even in the coldest Washington weather the propane almost never came on. What that equated to is our propane bill went from $5,000 to $1,000 and our power bill went from $800 to $1,000. That is a monthly savings of $3,800 every month and We only paid a little over $4,000 for the heat pump.

Thanks again for all of your help and support.

Ken

Jandy AE3000TR, Kirkland, WA, 200

June 2008, New Brunswick, Canada
CLICK HERE TO SEE GUY'S PICTURES

Guy purchases his heat pump from us in 2005. This is the original email that we received from him:

Good morning Marcus,
 I received the heat pump yesterday, everything is fine, I'm going to store it in my garage for the winter and then install it in the spring.  I'll keep you posted on how that goes and maybe send some pictures as well.  Again I thank you very much for all your help with my order from the selection of the unit to the delivery.  If anyone is looking for a heat pump I'll be sure to send them your way.  This was the first major purchase I made over the internet from the United States and between my customs brokers and you the transaction and delivery went flawlessly.


 Guy
guy.richard@rogers.com

Heat Siphon HP5.0, New Brunswick, Canada

On June 2008, we received another email from him with some pictures and an update:

Hello Marcus, I purchased my heat pump from you a few year ago and finally got some pictures taken of the pool.  I thought I would send some.  We're starting our third season with the pool and the heater is worth every cent.  I started the heat pump and within 48 hours the water went from the low 60s to 84 degrees, something my pool guy told me it would take 3 to 4 days.  Anyway just thought I would update you and tell you how pleased we are with your products and service.

Guy
guy.richard@rogers.com

 

May 2008, BC Canada
CLICK HERE TO SEE PETER'S PICTURES

Hi Jason: 

I wanted to let you know I have received the Heat Siphon and had it professionally installed last week.  My main hesitation prior to ordering was the noise it may cause.  My experience with house heat pumps was that they seemed excessively noisy.  As you explained by phone, the Heat Siphon is relatively quiet with the Scroll compressor.  I may not have to put in any hedges or other sound dampening measures as I had anticipated.  My neighbors have indicated the noise does not bother them either, so all went according to plan.

 
The pump works just as I had imagined.  I have a 18X36 sized pool I keep it covered with a solar cover.  Air Temperature when I started up was 60 F and the Pool temp was 66 F at 9 pm on Tuesday.  By 9 pm Wed, the pool was 75 F and air temp was 60 F.  By Thursday morning at 7 am the pool was 79 F .....and by that evening I was looking at 82 F. Over the week-end  I only had to run it only once by the day to maintain the temperature in the low 80s ( weather has gotten much better). It hasn't been below 80 F for over a week which is the first time in 13 years.  We have been using the pool more in the last week than all of the last 2 years.
 
Thanks again for all your help
 
Peter
seaoter@telus.net

May 2008, Heat Siphon SX5.0, Vancouver Island, BC, Canada

 

December 2007, FL

CLICK HERE TO SEE JIM'S PICTURES

Hi Marcus,

My SX5.0 is installed and keeping the pool at 87 degrees, I lose about 4 degrees overnight with the cover on but after less than 2 hours running, I’m back to 87 again. I haven’t gotten my electric bill yet but I think it will be reasonable.

The installation went very easily, I did have an electrician friend help with the electrical work though.

I am very happy with my experience buying from you. Even though everything was done by internet or phone, I am really reminded of the way it used to be buying things from my small town business friends years ago. I felt that you were truly interested in seeing that I had a good experience and would do what was necessary to make my experience a pleasant one. Everything went exactly as planned, thank you and keep up the good work.

I’ve attached several pictures, one with Oliver, our King Charles Spaniel, checking out the installation and a shot of the pool area decorated for Christmas.

Thanks for making this a pleasant and lowest cost experience.

 Merry Christmas and Happy New Year,

Jim
jwhandley@earthlink.net

Heat Siphon SX5.0, Cocoa Beach, FL  December 2007

 

December 2007, CA

CLICK HERE TO SEE JEFF'S PICTURES

Marcus,
The Rheem 8300 TIPD is now installed and running. Thank you for your
valuable information and experience which helped me choose the right heat
pump.  I will attach a few photos for you to post on your site.

The installation is in La Quinta, CA near Palm Springs. In 60 degree
weather with 45% humidity the heater was raising my 55 degree pool water by
two degrees per hour and on a separate test with the same weather
conditions my spa water was raised by 18 degrees per hour.  I am very
pleased with the performance and look forward to not having those high
propane bills!

Jeff
jeff@citiland.com

Rheem 8300TIPD, La Quinta, CA  December 2007

 

November 2007, TX

CLICK HERE TO SEE BILL'S PICTURES

3-19-08

Hello Jason,
Thanks for all the help I received from you and Mr. Miller in my purchase of a Heat Siphon SX5.0 heat pump.  The quality of your service was exceptional.  Also, I could not be more pleased with the performance of the unit.  I received it in November, hooked up the piping then, but I did not get around to doing the electrical hook-up until last weekend.  Nothing was very difficult, and my electrical work needed only a minor adjustment to pass inspection - not too bad for an accountant.  All materials, piping and electrical, were under $300.  I turned the unit on at 4 PM Saturday with pool water at 68 degrees and no cover.  Sunday morning the water was 76 degrees.  Monday morning it was 88 degrees.  I thought I'd see if it would go to 100 just for the heck of it, but when my wife thoughtfully suggested this might not be good for the pool plaster, I shut it down at noon on Tuesday pushing 96 degrees.  I have no doubt it would have gone to 100.  It's amazing, and I love it.  This is a new toy I'm really going to enjoy.  Thanks again.
Bill
billmk@sbcglobal.net

3-30-08

Thanks Jason,
Based on the numbers other companies advertise on their web sites, it appears 6.0 kilowatts is about correct for this size heater.  I have been keeping the pool at 90 degrees! - what my daughter and grand children like.  With a cover that I did decide to buy last weekend, I only have to run the heater for three to four hours a day in this weather, overcast days in the high sixties to low eighties and nights mid forties to mid sixties.  I run the pool pump from 11 am to 7 pm.  The heater runs from 11 am until 2 or 3 pm and doesn't come on again until the next day.  Maybe $3 to $4 a day at 12 cents/kilowatt plus taxes?  We'll see when I get the electric bill.  When the sun comes out to stay and the air begins to hang around 80 more consistently, I'll start backing off on the temperature. I don't think the heater will be running much at all.   Of course, by May it will be off until late September.  I couldn't be more pleased and impressed.
Bill
billmk@sbcglobal.net

Heat Siphon SX5.0, Cypress, TX  November 2007

 

November 2007, FL

CLICK HERE TO SEE PAULA'S PICTURES

Marcus,

We have our new heat pump in and love it !!  What a cost saver and it works so fast and efficiently with our spa and pool.  Your company was very personable and we appreciate all the help you gave us!  Thanks for everything !

Paula
paulamonfort@hotmail.com

Heat Siphon SX5.0, Winterpark, FL November 2007

November 2007, NY

CLICK HERE TO SEE JOEL'S PICTURES

Hi Marcus:
Here are a couple pictures of the Rheem heat pump we bought last spring.  It's in a novel application as a heat-recovery machine in a solar greenhouse.  The 3000 square foot greenhouse has no other heat source, even though it often gets below zero here in the mountains of New York.  The heat pump takes heat out of the indoor air during the day and stores it in a 5000 gallon tank, where it is used for night-time heating via pipes cast into the concrete floor.  During the summer the heat is used to make hot water for a nearby hotel.  A side benefit is free cooling of the greenhouse, reducing the amount of ventilation we need.


I mounted the heat pump on an overhead rack to keep it above head level, and to get the warm air from the top of the greenhouse.  It's visible on the upper right in the second picture.


Joel T.
jthomson@rifton.com

Rheem 5100, Elka Park, NY  October 2007

 

September 2007, Goshen, Indiana
CLICK HERE TO SEE GEORGE'S PICTURES

Marcus,            

I have just finished installing my Jandy AE3000T heat pump.  The instructions were excellent and all went very well.  It will be about six months before swimming season returns to northern Indiana.  I told my pool builder to put me first on his Spring list of pools to open, as I will be ready and cold water will not be a problem.  Thanks again for your good service.  Please see enclosed pictures of the installed unit and place on your website if you wish.  Thank you................George

GBarhydt@aol.com

Jandy AE3000, Goshen, IN, September 2007

 

September 2007, Roswell, New Mexico
CLICK HERE TO SEE BOB'S PICTURES

Marc,
Here are a few photos on my heater setup. The crazy valve setup allows me to
disconnect the pump from the heater without losing pool operation. Should
you want more information on the dome or from me please call me or email me.

Thanks for the in sight on the heater operation.

Bob
rserrano@dfn.com

Jandy AE2500, Roswell, New Mexico, September 2007

 

March 2007, Palm Coast, FL
CLICK HERE TO SEE BOB'S PICTURES

Marc,
Here are a few photos on my heater setup. The crazy valve setup allows me to
disconnect the pump from the heater without losing pool operation. Should
you want more information on the dome or from me please call me or email me.

Thanks for the in sight on the heater operation.

Bob
rserrano@dfn.com

Jandy AE2500, Roswell, New Mexico, September 2007

 

March 2007, Palm Coast, FL

CLICK HERE TO SEE SAL'S PICTURES

Marc,
It has been a few months since we installed the heater. The installation went very smoothly. The old heater was an ... (
name withheold but we don't stock that product) and latest 15 years. It never functioned as well or as economically as the sx 5.0 heat siphon. The first time we turned it on the water temp. was 78 degrees and it brought the temperature up to 90 degrees in approximately 4 hours. Amazing.
The electrical hookup was a snap. The plumbing was much simpler than the old one.
I want to thank you for your help in determining the correct heater for us and the quick, on time delivery.
Attached are three photos. Two showing the installed heater and one of our pool.

Sal
Saldemarco@aol.com

Heat Siphon SX 5.0, Palm Coast, FL

 

February 2007, Elizabeth City, NC

CLICK HERE TO SEE PAUL'S PICTURES

Hello Marcus,
Just wanted to let you know that I successfully installed my Heat Siphon today, there were no problems and I finished in about 3 hours.  I wanted to submit to you some photos for your web site.  The customer service at your company is outstanding and I tell everyone about you and your company.  This was the reason I came back to buy my second heat pump.  Well take care and thanks for the great service, and I’m now ready for spring to enjoy this new baby.  :)

Sincerely,

Paul
p.hilliard@roadrunner.com

Heat Siphon DHP5.0, Elizabeth City, NC, February 2007

 
January 2007, Moscow, Russia

CLICK HERE TO SEE THOMAS PICTURES

Thomas bought his Heat Siphon for his villa in Cypress last march 2006. This month we received this great testimonial letter from him...

Marcus,

You must have steadfast determination to embark on a project like this when you own a holiday villa in North Cyprus, but the result is spectacular year round swimming over the Mediterranean Sea! (see photo).  We ordered the single phase 50 Hz Heat Siphon SX 5.0 with scroll compressor on March 14 and arranged for air freight to Larnaca airport via AIT worldwide logistics.  After some UK flight routing problems, the unit arrived at Larnaca on March 20, but required a further week before completion of customs clearance formalities.  On March 27 I had made arrangements for collection at the dock, but the local freight forwarding company had inadvertently dispatched the unit on a delivery truck with the wrong address.  Driving around the island with mobile phone soon wrangled the truck down in a local retail park to transfer the unit onto my truck.  Driving across the Turkish controlled border proved to be very interesting as they took a decision on how much duty to charge me.  After considerable debate and discussion with head office, they eventually waved me through without paying any duty (which was wonderful as I had already paid European Union duty at South Cyprus customs!).  Arriving to the villa I was fortunate to have some neighbors come across to help me move the Heat Siphon onto the concrete foundation.  Beyond that, it was a simple matter of running underground electrics, making plumbing connections (although drilling through reinforced concrete required some rather serious air drill equipment!), and commissioning the unit.  Within 72 hours we had the pool up to a very cozy 82 F and all the children in the estate were laughing and having a great time.  It was a joy to see the dream come true – the first heat pump in North Cyprus!
While the logistics of air freighting a heat pump all the way from America to a remote region such as North Cyprus can be tedious and difficult, I must praise Marcus and the AIT team for their follow-up and support.  I really want to thank Marcus for including some critical PVC fittings to help complete the installation, for if he hadn’t, I doubt I would have found them on the island.  I priced heat pumps in Europe before contacting Poolheatpumps.com and found that even with shipping and customs costs, I was saving money by doing business with Marcus. 

Thomas
trut@vvm.com
http://www.esentepe-seaview.com/index.html

Heat Siphon SX5.0, Moscow, Russia, March 2006

 
January 2007, Palm Bay, FL
CLICK HERE TO SEE BOB'S PICTURES

Here are some picture of our pool before and after the heat pump
install, we had 84 degree water in less than 24 hours.

Bob.
aaa2a1219@gmail.com

Heat Siphon SX5.0, Palm Bay FL, January 2007.

 
CLICK HERE TO SEE GEORGE'S PICTURES

Jessie and Marc,
We live about 1500 feet from the Newaukum River in Lewis County.  When we were installing our heat pump last month, we thought it would be prudent to elevate the heater a bit because we have had some flooding before (10 years ago), so we built a concrete pad that was about 18 inches higher than native ground…I think you might guess where this is going.  Tuesday morning when we got up the river was roaring through the backyard and the heat pump was above water with about 8 inches to spare.  We haven’t given up on this swimming season yet, so the heater was running the whole time and we went swimming a few hours after this picture was taken.  It was 50 degrees outside and raining - water raging all around - but the pool was a calm and balmy 85.

George
GEORGE@SHEACARR.COM

Heat Siphon SX5.0, Chehalis WA, August 2006

 

CLICK HERE TO SEE DICK"S PICTURES

Mark,

Looks kind of rough, but there will be a retaining wall across the front and side, and the area will be a lot larger. Thinking in terms of a larger pool next year, but will have to check the capacity of the pump to heat it first. Wife and daughter love the water temp. 

Dick
Dick Soverns@aol.com

Rheem RMHP 5100, Palmer AK, June  2006

CLICK HERE TO SEE JIM'S PICTURES
Marcus,
Attached are photos of the pool heaters and the swimming pool.  By switching from propane to your heaters and pool covers, our fuel bill went
 from $5,000.00 per month to $200.00 per week.  I really never believed that the savings would be so great.  I cannot thank you enough for your help and also for your great service.  If you have potential customers that have doubts, they are welcome to call me.
Jim ,
ornamentalrfrio@racsa.co.cr

Heat Siphon SX5.0, May 2006 San Jose Costa Rica

 

CLICK HERE TO SEE JIM'S PICTURES

Marcus and future customers, 

It was a lot more work then I thought having to run 130 feet of wire and about 15 feet of plumbing but it was well worth the the time. The heat pump is even better then I thought it would be. I purchased a unit that was larger then needed for my pool but it runs less and heats it up faster. Marcus was so much help in deciding what unit and brand would be good for me. He NEVER failed to answer a question or email and all he advice was sound without the pressure or sales pitch you get from so many other companies. I can not say enough about his company or Marcus himself.  Here are the Pictures of the final product.....

Thank You
  Jim

Poppachanga@aol.com

Heat Siphon HP5.0, West Islip, NY, May 2006

CLICK HERE TO SEE BOB'S PICTURES
Hi Marcus,
Install my pool heater on May 15th. Finally, after all our rainy weather, I was able to crank it up yesterday at 1:45 pm. My water temp went from 58 to 82 at 7pm today.
So far so good, I'd say. Installation was a piece of cake. Thanks for all your help and suggestions. Looks like we'll be enjoying lots of warm water.
Feel free to post any of those photos and many thanks for the kind words of a good looking job.
That means a lot to me.  How nice it is to get such a quick response.  Hope you're all doing well.


Bob (Upstate NY)
WEL5506@VERIZON.NET

Heat Siphon SX5.0, Plattsburgh, NY, May 2006

 

CLICK HERE TO SEE JAMES & MARY'S PICTURES
Hi Marcus,
 
Thanks again.  We ended up adding a 4x4 slab to set the unit on.  Plumbing installation took less than 1/2 day.  Looking to have it wired up and working in about a week.  We're attaching some pics of the final job.  You're welcome to post them if you like.
 
Sincerely,
 
James & Mary Beth
kingocean@comcast.net

Jandy AE2000, Jacksonville, FL, April 2006

 

CLICK HERE TO SEE CARLOS PICTURES
Marcus:
Once again thanks for your cordial and professional service. It was a bit reassuring to confirm that  I wasn't dealing with a flight by night company when the UPS delivery guy spoke about the numerous heat pump deliveries he as made coming from your company in the last couple of years since he started his job. I was surprise to have the heater delivered and placed next to the filter in four days. It took one day for the installation and two days later the water temperature was at 86 degrees.  The whole family was enjoying the pool in late May (Outside temp 72 degrees).

Here are a couple of pics of my little monster. Super quite too. 

Thanks
Carlos
chj01@optonline.net

Jandy AE3000, New Jersey April 2006
 

CLICK HERE TO SEE BILL AND ALICE'S PICTURES

Marcus,
Trust you and yours are well. Here are some pix of the final installation of the Heat Siphon. The truck driver and I horsed the pallet truck through the yard and placed the pump right next to the pad.  I did the plumbing the day after the electrician ran the 220 feed. It took only five hours to raise the temp from 78 to 84; quite impressive.  We are both more than happy with the Heat Siphon and recommend it without exception. 

Feel free to use the photos and any emails on your website.  It's great to be a member of your extended heat pump family. 

By the way, the truck driver was delivering two other heat pumps from you in the same area on the day he delivered ours.  Small world.

Regards,

Bill and Alice
wvansickle@cfl.rr.com

Heat Siphon SX 5.0,  FL March 2006

 

CLICK HERE TO SEE SEAN'S PICTURES

I would like to thank you for the service you provide in supplying  pool heat pumps.
I received my Heat Siphon within a week of placing the order and had it professionally installed two days later. It was an easy install and has increased the water temp. 16 degrees in the last 36 hours.
It was a pleasure doing business with you and would recommend your company to any one considering a pool heat pump purchase in the future.
Attached are some pictures of the heater and pool, I have been swimming each day since the heater brought the tem up to 83....love it.
Again, thanks for making it an easy transaction.

Sean
cheevers@cableone.net

Heat Siphon SX5.0, Gautier MS, February 2006

 

CLICK HERE TO SEE JAME'S & MARY'S PICTURES
Hi Marcus,
 
Thanks again.  We ended up adding a 4x4 slab to set the unit on.  Plumbing installation took less than 1/2 day.  Looking to have it wired up and working in about a week.  We're attaching some pics of the final job.  You're welcome to post them if you like.
 
Sincerely,
 
James & Mary Beth
kingocean@comcast.net

Jandy AE2000, Jacksonville, FL April 2006

 

CLICK HERE TO SEE TIM'S PICTURES

Hey Marcus,
Just wanted to say I got the pool heater on Tuesday, did the plumbing on Wednesday, re-did part of it on Thursday, and had an electrician wire it up tonight.  At first start-up the fan blades were catching the cowling/housing and it was shutting it off.  So I took off the top cover, wiggled the housing around a bit and put it back on.  Seems to be centered properly now and is up and running.  Temp was 64 when I started it at 8:30pm.  Waiting to see how quick it warms it up.
Here are a few pictures of the pool pump installation process.  Feel free to put them on your site if you feel they would be of use. 
I wonder how many people actually have 24'' of clearance around the units.  I sure don't. Pool is up to 80 degrees right now.  Not bad, 65 degrees to 80 degrees in a day and a half.
I do have one question though.  Where the 2 inch PVC pipe screws onto to the unit itself, I have a small leak there, a drop every 10 seconds or so.  So I re-did the line to it and tightened the heck out of the threaded part and still have a bit of drip.  Do you know if people normally use plumbers tape on those threads or if you think that would help?

 Thanks,

TIM

davis2001r6@cox.net

Heat Siphon SX5.0, Phoenix AZ, December 2005

Dear Tim:
Thank you for writing back. I hope that you and your family are well. I am happy that you have it all working. The fan must have shifted in shipping. Those unions shouldn't need Teflon tape. The seal is at the o-ring gasket. It couldn't hurt to try the tape or maybe warm the o-ring and reinstall it. They have o-ring lube at pool stores that help when the union is tightened to. The heater makes a lot of condensation when it takes the heat out of the air and sometimes some water drips fr
om the water lines. If you find that nothing you do helps then let me know and I will send you some new unions.

Please let me know if you have other questions or if you want me to call you.
 
Sincerely,
Marcus Miller, President 
www.poolheatpumps.com 
360 568 3768

 

CLICK HERE TO SEE TOM'S PICTURES

Marcus,

  Thanks again for your help yesterday. I called the people you gave me
phone numbers for at Jandy and they are setting up service to correct
that minor temp read-out problem. Also , what I want to order is part
#6613 and PDA ps4 for pool and spa. When you have a chance please let me
know the prices , so I can order these.

Also , I am enclosing pictures of my pool and the new Jandy system I
installed myself in about 3 hours, This system is so simple to install , a
child could do it! 3 power wires in (220 volt single Ph and the rest is
all plug in and only fits one way! GREAT!  The automated Chlorine system
was just as easy, maybe easier (because it's smaller!)

Your company is Great and I know you will always be a pleasure to deal with.
Thanks Again and again.
Best Always,

Tom
tom@campak.com

Jandy AE3000, Punta Gorda Isles, Florida, October 2005


[Previous emails]
Received everything on tues and installed all. everything works fine ,
but how do you install the remote panel. I assumed that you just connect to the phone plug in the heater, but when I did nothing happened on the remote.
The manual does not say anything about that remote panel. not even out
to connect it. I'm sure that it must be programmed on the panel on the
heater, but the manual does not tell me anything. A little help would be great!
Thanks again.
Tom

Dear Mr. Miller:
It is good to hear back from you. I hope that you and your family are
well.
When you plug one end of the phone wire into the heater and the other
end into the panel the panel will come on. I have never had one not come on. Try another phone wire. If that doesn't work I will send you another panel.
I am happy that the heater is working now.

Sincerely,
Marcus Miller
http://www.poolheatpumps.com/


Thank-you that did the trick! Must have had a bad phone line! Sorry,
but thanks for the advise.
Trust you and yours had a great Thanks-giving! You really have a great
company! Your fast response and helpful thoughts are very much
appreciated.
Best Regards,
Tom

Great. I love happy endings. Thank you again for using my company. Marcus
 

CLICK HERE TO SEE JOHN'S PICTURES
Hi guys. Thanks for the quick turn around time from ordering to delivery! Here's a picture of my new installation. It was a breeze to install. I used no-hub connectors for future servicing and pump replacement.  Sincerely,
John

Hi Marcus....Couldn't find 20 x 20 blocks, so I used 24 x 24 and some leveling sand. Yes. You can post it. Those no-hub connections will allow me to easily change out my old motor when it goes. God bless whoever invented the rope saw ! It made it so easy for some of the cuts that needed to be made. Here's another pic. Thanks again 

 JOHN
jflan1960@tampabay.rr.com

Heat Siphon SX5.0, Port Richey, FL, November 2005

 

CLICK HERE TO SEE BRAD'S PICTURES
Hi Marcus, once again I want to say thank you for being so easy with for the purchase of my Heat Pump. The Jandy HM90 is doing a good job for me within 2 days of running only 8 hours a day it raised my pool temp by over 10 deg's.
 
Here are some pics of the install,
Thanks Again,
Brad
bkueter@cfl.rr.com

Jandy HM90, Coco Beach Florida, October 2005

 
CLICK HERE TO SEE ARTIE'S PICTURES

Hi Jason,
We have warmth in our pool!  Here's the "Sitch" in a table.

 

Time

Water Temp

Air Temp

Started 650 TI

12:45 PM

75o

89 o

 

1:45 PM

79 o

91 o

 

2:45 PM

83 o

89 o

 

3:45 PM

85 o

88 o

 

4:45 PM

86 o

85 o

 

7:00 PM

89 o

81 o

 I hope I've given you some sort of an idea about the capabilities of the Kopec 650 SCTI.  I, also, have enclosed some pix of the installation.  Hope you enjoy them! 
Feel free to use them wherever you want.

Artie
amcauley@bigplanet.com

Kopec 650 TI, Richmond Hill, NY, August 2005

 

CLICK HERE TO SEE GREGG'S PICTURES
Marc,
 
Sorry it took so long to re-send these pics to you of my first installation.  I didn't snap pics of the second install before I left Myrtle Beach but I'll be back in early June and get some at that time.
 As far as I know, things are working well....no complaints is usually good news...thanks again for all your help...I feel like I am a "heater installer" now.  The second unit only took less than a day (counting the extra trip to Lowes)
 
cheers
 
gregg

gregga@spcd55.com

Jandy AE 2000, Surfside Beach SC, March 2005

 

CLICK HERE TO SEE BRUCE'S PICTURES
Dear Marcus,
 
We apologize for not sending pictures and a e-mail sooner, but life has been busy and hectic on the Main front!
 
We absolutely love the Heat Syphon, the pool water went from 56 degrees to 92 degrees in less than 3 days.  Our pool is 16 x 34, with an 8 ft. diving well.  To say the least, the Heat Syphon is phenomenal!!!  It is so nice and relaxing to swim in the warm water, which we never could have done that early last year.
 
We did have an electrician do the electrical work and Bruce installed the PVC plumbing himself, with only a tiny leak on the first try.  Second try was a winner!!
 
We were up and running with everything the first week of May and would have liked to have had the pool opened earlier, but like I stated things were just hectic.
 
We really enjoyed doing business with you and receiving prompt answers to all of our questions.  We look forward to many years of nice warm swimming!
 
Take care.
 
Two happy customers in Westminster, MD!
 
Bruce & Terry

Tlm9767@aol.com

Heat Siphon SX 5.0, Westminster MD,  March 2005

 

CLICK HERE TO SEE KEITH'S PICTURES

Gemelli14:  HELLO MARCUS ===POOL HEATER IS GREAT --HAD TO SHUT IT OFF GOT TOO HOT --UP TO 88 DEGREES
HAD 34 PEOPLE OVER MY HOUSE ON SUNDAY
NEIGHBORS ARE STILL WAITING FOR PSE AND GAS BILL
THANKS AGAIN KEITH
END
 

gemelli14@aol.com

Heat Siphon, Dumont, NJ April 2005

 

CLICK HERE TO SEE TOM'S PICTURES

Marcus............my pool heater has been up and running for 3 weeks or so now and is doing great.   I am using the pool cover which helps hold the heat in tremendously.  Thanks for all your help.  
It really seems to heat the pool quickly.   I have attached a couple of pictures of the installation.

Best regards..........Tom

Tom.Williams@Fluor.com

Jandy AE 2500, Taylors SC, May 2005

 

CLICK HERE TO SEE BRAD'S PICTURES
Marcus,
I wanted to take a second and drop you a quick email about my recent pool heater experience purchasing the Kopec 525s from you. Please feel free to share this with anyone that would like a recommendation. I have to say I was a bit nervous about such a large purchase from a website. I really appreciate your low pressure, fast responses during the decision making process that lasted for over two months (my fault not yours). Although your heater was by far less expensive than anywhere I could find, I would gladly have paid what the local folks were charging for the experience I had working with your company.
I picked up the heater at the trucking terminal, and really appreciated you getting it out the door so fast. It arrived without a hitch on Friday. Saturday morning I poured concrete and by the afternoon the unit was sitting on the pad. I completed the PVC work in about an hour, it was my first time so there was an educational process. The hardest part was running the wires from the breaker to the back yard. I have an Electrician friend, and that worked out great, otherwise I recommend having someone else do it.  
I cut out the solar blanket to fit the pool, and fired the heater up at about 6:30 that night. The pools was sitting at 60 degrees when I started, and by Sunday night around 7 PM, we were at 88 degrees. I keep the pool at 88 degrees and the heater does not run as much as I thought it would.
 I am very please with this experience, and would welcome any questions from people in Phoenix considering using your company.
Thank you again for your support and for the wonderful heater, my kids think you are great! I attached a few emails of the project.
 Best Regards,
 Brad
Kopec 525, Phoenix AZ, February 2005
CLICK HERE TO SEE MICHAEL'S PICTURES
Marcus,

This is a very short story....

February 9, about 7:30pm, I ordered my Jandy AE2500 from your company. You notified me it shipped the morning of February 10, Thursday.  About 5:00pm Friday, I got a call from a trucker stating he wanted to deliver my heat pump; he got here about 5:20pm and put the heavy thing right
next to the new equipment pad I was still installing after removing my old heater.  I was able to complete the pad and plumbing on Saturday, finished the electrical work on Sunday, tested the heater and turned it on (water temp about 70).  This morning my wife and I swam laps in 86 degree water (Happy Valentine's day!).
So, it took about 100 HOURS to order, deliver, install and operate my new heater.

This week in Tampa will be sunny and the mid 70's, so we'll use the pool
a lot!

Thank you.

Michael McE
mikemce@tampabay.rr.com
Jandy AE2500 Tampa Florida, February 2005

 

CLICK HERE TO SEE JEREMY'S PICTURES
My experience in California in Jan and Feb

I was very skeptical when I forked out $4,000.00 to
pay for the top of the line Jandy heat pump for my
pool.  I decided to go a little bigger than required.
I was told by everyone and anyone in Merced CA,  that
"Those heat pump things don't work around here."
Marcus repeatedly assured me that they didn't know
what they were talking about, and that it would work
fine.  I was worried.  The heater arrived FAST.  Nice
Fedex semi pulled up front with a hydraulic lift,
wheeled it right to my garage.  I contacted my local
pool company and they agreed to install it for $600
as long as I knew "It wouldn't work this time of
year."  I said I knew this, but that I wanted to get a
jump on Summer.  The install was a deal as far as I'm
concerned. They put in a separate sub-panel from my
breaker box, 2 different valves...etc... a bunch of
stuff for the money.  I'm just glad I didn't  The guy
knew exactly what he was doing even though he hadn't
installed a Jandy before.  I fired it up Tuesday
morning and the pool was 46 degrees (COLD) and outside
temp was 50 degrees.  72 hours later  the pool was 74
degrees.  With average daily air temps of 55 degrees,
I keep the pool covered all but the hour that I swim
each day.  I have found that I only have to run the
heater 5 hours (6 max ) a day to keep it between 72
and 74 as long as it is covered.  Now that the pool is
above 70, the heat coming out of the jets is VERY
warm.   In fact, I was surprised at the volume of
water that this heat pump can crank out each minute.I
was also surprised at the warmth at which it  comes
out.  I purchased the hot gas exchange option for a
little extra for those days below 45 degrees, and
although I don't even think I have had to use this
option yet, I'm planning on using it next January.  In
the mean time, I am extremely pleased.  I am now using
my pool all 12 months of the year.  It is cool to step
out of the water at 9 at night and see the steam rise
off of your body into the 45 degree air.  Again, I
thought that these heat pumps were too good sounding
to be true, but let me tell you, technology has come a
long way, and their efficiency is staggering.  I feel
sorry for people with solar and gas.  In may when the
air warms up a bit, I plan on bumping my pool up to 90
degrees for parties on the weekends.  I don't feel
like spending that kind of money now. One very
interesting note.  The technician that installed the
pump after completing the installation said "yeah, I
think these things are the way to go, I might look
into one of them for my pool."  Haaa Haaa
PS, feel free to use me as a reference.
Jeremy H.
jerleah@sbcglobal.net
Jandy AE3000 Heat & Cool, California, December 2004
 

 

 
CLICK HERE TO SEE JOHN'S PICTURES

Happy holidays Marcus,
I received an installed the heat pump and I have an 82 degree swimming pool now. When I started up the unit this morning in overcast skies at 56 degrees, the pool temp was 67 at 9 am, by 2 pm the pool temp was 81, still with overcast skies and 66 degrees. The heat pump used 40 KWH (meter readings) during this test. I have attached a picture that you may use as desired. If you would like me to uplink a good reference to you website I can do that.
Thank you,
John
johnbgriffin@reno.com
Heat Siphon, December 2004 Florida

 

CLICK HERE TO SEE HAZEL & JOE'S PICTURES
Dear Marcus,
We are now home to a cold, wet &windy U.K., wishing we were back in warm & sunny Florida!
Just a line to let you know how pleased we are with our pool heater, the Heat pump was delivered without any problem, at least once we'd sorted out the problem with our phone, it was! It was all up & running in no time, & the water heated up very quickly. The unit looks smart, & is quite quiet compared to the one fitted to our next door neighbor’s home. It was lovely & warm to swim in, in fact we had to lower the temperature a little!
Thank you for all your help & advice with our purchase. Nothing was too much trouble & you were always so speedy in replying. We shan't hesitate