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Testimonials | May 26, 2010. Andover, CT | |
|
Kevin,
Everything looks correct.
Thanks so much for answering ALL my questions. It was refreshing to talk to
someone who really knows about the product they are selling.
Kind regards,
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| Heat Siphon 2.25. Andover, CT | |
| May 26, 2010. Dix Hills, NY | |
|
Hi Kevin.
I
thought you would like to know that I installed the heater and
it is working great.
I
had some leftover pavers from a patio I built and used them as
the base. That was the most difficult part of the entire
installation and it wasn't that difficult.
We
love it and look forward to long enjoyable swimming seasons for
years to come. I already have some friends that are interested
in replacing there heaters with a heat pump similar to the heat
siphon we have and will be sure to direct them your way.
Thanks
Adam
|
|
| Heat Siphon Z575HP Dix Hills, NY | |
| May 11, 2010. Hagerstown, MD | |
 CLICK
HERE TO SEE JEFF'S PICTURESKevin thanks for your help, I must say doing business with your company was a great experience. Not only did I get a great price on my heat pump, I felt I got really expert advice on what to buy and how to install it. Your website is really very good and is chock full of great easy to find content. It was the website that attracted me to your company. But once I made the decision to buy I was delighted with the communication about my order and your amazingly fast response to my E mail with questions about the install. And finally being able to reach someone on the phone at that moment in the install when there was that one last question really made the whole experience a pleasure. The install is now complete and the unit is really moving the needle (quietly I might add). I am raising the temperature on a 22,000 gallon pool by over one degree an hour! It makes me wonder why I have waited so long to add a heater? Thanks again for all your support. Please feel free to use my letter as a testimonial for others as I can recommend the company completely. Jim JAMESHERD203@COMCAST.NET |
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| Heat Siphon DX5.0. Hagerstown, MD | |
| May 10, 2010. Brenwood, NH | |
|
Kevin,
We installed the heat pump on Monday and it is working great.
Today the water is 82°. This is the biggest item we have ever
purchased on the internet and it couldn't have been easier.
Thanks,
|
|
| Ruud 117E. Brenwood, NH | |
| May 5, 2010. Manchester, CT | |
|
Hi Kevin, The heat pump (Solarium 105k btu) is now installed and working. I am really enjoying the pool It is great to have the water temperature in the low 80's. You do a great job with customer service. I really appreciate the support that you have provided. Stanley stanbudarz@yahoo.com |
|
| Solarium 105TI, Manchester, CT | |
| April 13, 2010. Sammamish, WA | |
|
CLICK
HERE TO SEE TIM'S PICTURES Hi Marcus. My pool is now heated! Pictures are attached. The hardest part, besides digging the trench, was finding an electrician that didn't want thousands of dollars to wire the heater. 85 degrees and happy, despite the 60 degree temperatures in WA right now. Thank-you for all the help. Tim tim_rains@hotmail.com |
|
| Ruud 95A, Sammamish, WA | |
| March 22, 2010. Delanson, NY | |
|
Just thought I'd let you know, I got the Heat Siphon SG5.0 digital you recommended below up and running. It was very easy to start up compared to gas heater, just hook up the wires and the water, turn them all on and wait for the countdown. None of that checking to see if the gas is actually flowing even though it is on, then bleeding, trying to start and waiting for any possible build up to dissapate, repeat until starts for a half hour or so, then calling the gas man for a service visit or to debug. VERY nice to just turn it on and it works with the heat pump. Also, I had been told that heat pumps were noisy and was concerned with it right next to the pool because the pump was already noisy and you could hear the old gas heater over that too, but not too loud. HOWEVER, other than when the fan first kicks on you can barely hear the heat pump over the pool pump. VERY NICE, can't believe it is quieter. I'm still going to pursue the noise barrier that I thought I was going to need, but not just for the pump. If you know what to listen for (low pitch under the high pitched pump, but only) you can tell whether the HP is running, which I like so I don't have to walk clear over there to check it out. Also, I note that you can only just hear the low pitch in the pool area, it appears that the lower frequency sound (large wave length) cannot bend around the house corners and must be too long a wave length to fit through the windows/doorways into the house, like the high frequency (short wave length) pump noise can.
Someone ought to put noise level in the
technical data for the heat pumps data
available. Maybe a little more
specific/scientific (numbers, dB, wavelength
size compared to window size, like for people
like me), than mine above, but mine has the
advantage of being closer to normal English for
non-engineers/scientists, and less like geek
talk. :-)
Thanks again for the advice! We'll see how long
it takes to heat, but the pool has to get
cleaned first, as the filter is still getting
clogged up and shutting down the heater.
|
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| Heat Siphon DG5.0. Delanson, NY | |
| March 31, 2010. Columbia, SC | |
|
follow up email after purchase
Jeff Paxton |
|
| Solarium 55TI, Columbia, SC, | |
| January 01, 2009. Miami, FL | |
|
Good Morning Kevin,
I just wanted to thank you for all of your help and
excellent service with my recent purchase.
The heater arrived yesterday just as I had scheduled. I
have to tell you, that I was very nervous about ordering
something for $3000 on line, but you made it painless and
efficient.
Rob Sindlinger, Miami |
|
| Solarium 125TI, Miami FL, January 2009 | |
| December 1, 2009. Liverpool, UK | |
|
follow up email received on December 1st 2009. Hazel
and Joe purchased their Heat Siphon back in 2004 Hi Marcus, Once again we are extremely impressed with the customer service we received from you. In our book, that's so important, & that's why we prefer to do business with you rather than others (even if they're located nearer to us)! We wouldn't hesitate to recommend you to anyone! Regards Hazel & Joe. hazelkegs@hotmail.com |
|
| Heat Siphon SX5.0, Liverpool, UK, October 2004 | |
| November 27, 2009. Regina, SK, Canada | |
|
Hey Marcus,
Everything is working fine. If you need a letter of
recommendation you can use me as a contact. we have the Heat
Siphon SX5.0 on a 27 foot round above ground pool in Western
Canada. The temperature outside has been low for this time of
the season at a high of only 72F and lows of 38F. I have had the
heater running for 2 half days when the temp hits over 50F and
the water has come up considerably. The start up water temp was
only 53F and now it's at 76F in 2 days. We will be going in
tomorrow.
Thank you for all your help
|
|
| Heat Siphon SX5.0, Regina, Canada | |
| November 3, 2009. Fort Lauderdale, FL | |
|
CLICK
HERE TO SEE JOHN'S PICTURES MARC, JUST A QUICK NOTE TO LET YOU KNOW HOW SATISFIED I AM WITH POOLHEATPUMPS.COM. I RECEIVED THE UNIT 48 HOURS AFTER ORDERING AND THE INSTALLATION WAS DONE THE NEXT DAY. THE UNIT WORKS PERFECT AND NOW WE HAVE A POOL THAT CAN BE USED 12 MONTHS A YEAR INSTEAD OF 6 OR 7. IF ANY PROSPECTIVE BUYERS WOULD LIKE TO CONTACT ME, FEEL FREE TO E MAIL AT WRIGHT33308@AOL.COM. THANKS AGAIN TO POOLHEATPUMPS.COM, SINCERELY , JOHN FT. LAUDERDALE, FL |
|
|
Solarium125TI, Fort Lauderdale, FL, November 2009 |
|
| October 27, 2009. Bonney Lake WA | |
|
Kevin
I just
wanted to say that the Heat Pump arrived yesterday on time ;-) But the
truck didn’t have a ramp, or a tailgate to lower it down. I ended up
having to help the deliverer.
We had to use
a long ladder I had, with a big sheet of plywood to slide it down safely.
That went fairly well but it still was nerve-racking.
Anyway, I
was able to get the unit plumbed up, and wired up and turn it on this morning.
I appears to
be producing about 4-5 degrees, though its hard to tell. I’m sticking a
thermometer in front of the water outlet, and the pool water is about 83 and
what is coming out appears to be about 87-88… So it clearly is working well.
;-) I want to run the temp up to 90
J
My wife will like that.
Other than
that… I LOVE IT !! ;--)
Thanks a lot
|
|
| October 2, 2009. Downingtown, PA | |
|
CLICK
HERE TO SEE DOALD'S PICTURES Hi Jason
I just wanted to drop you a line
about how satisfied we are with our Heat Pump we purchased from
your company. We live in the Northeast in Pennsylvania and have
used propane to heat our pool for the past 7 years. We were very
reluctant to try a heat pump for the pool not living in a warm
climate like Florida. After many talks with you and making the
purchase in March of this year, we could not be more happy, Our
pool was always the correct temperature and our Electric Bill
never was more than 80 or 90 dollars usual. You have a great
product and great service. Thanks again and we will think of
your company whenever we purchase pool supplies.
|
|
|
Heat Siphon DX3.25, Downingtown, PA, March 09 |
|
| July 8, 2009. Florissant, MO | |
|
Kevin and Marcus > I have been meaning to get back to you about our new Heat Siphon. In May our normal gas bill was $800.00 + to heat the pool. This year it was $400.00, and that includes our air conditioner. > It works great even when we want 90 degrees in 65 degree weather. > Thanks for your help in choosing the right pump for our pool. > Karen Wirtz mskitty1005@charter.net |
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| Heat Siphon DX5.0, Florissant, MO, March 09 | |
| June 23, 2009. Moultrie, GA | |
|
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| June 8, 2009. St. Petersburg, FL | |
|
Thank you for your prompt attention to this sale - everything is
exactly as was discussed over the phone with Kevin and I will notify
you when we're ready to have the unit shipped, probably in 2 to 3 weeks.
I found your website to be, by far, the best organized and
most informative of all that I visited, and having immediate weekend
phone contact with a knowledgeable reprehensive to answer all of my
questions was a huge factor in making this purchase. It's a rare treat
these days to find a business that is as customer oriented and
available as you guys are! Thanks and best wishes for your future
success.
Heat Siphon DX5.0, St Petersburg, FL, June 2009
|
|
| June 3, 2009. Allison Park, PA | |
|
Hello, Kevin. Wow, we're impressed. Your way of doing business is unparalleled! Craig is in sales and he rarely acknowledges the action of others unless it's outstanding. Your attention to our needs has been phenomenal. To begin, you took our call on a holiday weekend. Next, you understood when we initially canceled our order. Finally, when we called again yesterday, you immediately got back in the saddle to resurrect our order. Truly, we don't find this attention to the customer often in today's marketplace. We want to thank you. We truly appreciate it and want you to know. As for providing us with any photos or info. in advance of the delivery, that would be great. We would like to share those with our electrician so he's fully prepared to install on Saturday. Again, thank you! We'll let you know if we have any questions. Looking forward to a warm pool, thanks to you! Best regards, Melinda and Craig Heat Siphon DHP5.0 Allison Park, PA, June 2009 |
|
| June 02, Chesapeake, VA | |
|
Dear Kevin,
I never imagined how much a few degrees difference in water
temperature could dramatically increase the use and enjoyment of our pool. We
are no longer at the mercy of the sun to heat our pool! Cloudy days are great
swim days now, unlike in years before when it would take days of sunshine to
replenish the warmth one day of clouds could take away. This summer, we can now
swim any day and at any hour, as long as it isn't storming. THAT IS
INCREDIBLE!!! The heat pump set-up behind our pool shed came out great.
First, we removed all the grass and weeds and then graded the area so the
highest point would be next to the pool shed where the pump would be placed;
this would prevent rain or pool water from ponding near the pump. Then, to
discourage weeds from growing back, we covered the area, first with multiple
layers (4-6 sheets) of newspaper, followed by a layer of landscaping fabric,
well secured with pegs. We then put down a cement paver base with paver edging
securely installed along all four sides. For aesthetic and practical reasons, we
then surrounded the paver base with landscaping rocks. It looks so good that the
neighbors ask for tours! Again, Kevin, thank you for your help in selecting the
absolute best heat pump for our pool. The other day, one of the young ladies
enjoying our pool said to her mother, "This is the best pool I have ever been
in!" My family and I totally agree with her. With warn regards, Ellen in Chesapeake, VA |
|
| Rheem RMHP 115LHHC, Chesapeake VA, June 2009 | |
| May 26, 2009. Mount Juliet, TN | |
|
Thank you very much for all your
help. The order Jandy AE2500, Mount Juliet, TN May 2009
|
|
| May 25, 2009. Montross, VA | |
|
Hi, The heat pump arrived today. Thanks. I sincerely thank you for your choice of freight carriers. The FEDEX-FREIGHT delivery service was everything one would expect from a professional freight service (as contrast to most of the local freight delivery service groups in this area). The driver was extremely courteous and helpful, allowing me to avoid the typical 'confrontations' I generally encounter with the delivery of large/heavy equipment. I will definitely recommend "pool heat pumps . com" to my friends and neighbors when asked about our new pool heater. Thanks, again, Rob Rome 130TI Montross VA, May 2009
|
|
| May 11, 2009 Hagerstown, MD | |
|
Kevin, Thanks for your help, I must say doing business with your company was a great experience. Not only did I get a great price on my heat pump, I felt I got really expert advice on what to buy and how to install it. Your website is really very good and is chock full of great easy to find content. It was the website that attracted me to your company. But once I made the decision to buy I was delighted with the communication about my order and your amazingly fast response to my E mail with questions about the install. And finally being able to reach someone on the phone at that moment in the install when there was that one last question really made the whole experience a pleasure. The install is now complete and the unit is really moving the needle (quietly I might add). I am raising the temperature on a 22,000 gallon pool by over one degree an hour! It makes me wonder why I have waited so long to add a heater? Thanks again for all your support. Please feel free to use my letter as a testimonial for others as I can recommend the company completely. Jim jamesherd203@comcast.net |
|
|
Heat Siphon DX5.0 Hagerstown MD, May 2009 |
|
| May 06, 2009. Flower Mound, TX | |
|
Marcus Miller, I just wanted you to know how much I like the new Heat Siphon DX 5.0 that I purchased from you. It arrived safely and I was easily able to install it myself. I had an electrician connect my Single Phase 220 power yesterday morning. We turned it on at 11:30 am and I showed a 10 degree rise in the pool temp ( 72 to 82 ) in 24 hours. It reached my desired temp of 85 this afternoon at 5pm. We had a cool night last night (64) here in Flower Mound, TX., a suburb of Dallas, and it was about 85 today. I have lots of shade over my pool so this will help us get it warm early and keep it warm all season long and well into the fall. My grandkids are coming over on Saturday and we'll enjoy the warm water. Thanks again for your help Don Heat Siphon DX5.0 Flower Mound, May 2009
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|
| May 05, 2009. Hagerstown, MD | |
|
Kevin thanks for your help, I must say doing business with your company was a great experience. Not only did I get a great price on my heat pump, I felt I got really expert advice on what to buy and how to install it. Your website is really very good and is chock full of great easy to find content. It was the website that attracted me to your company. But once I made the decision to buy I was delighted with the communication about my order and your amazingly fast response to my E mail with questions about the install. And finally being able to reach someone on the phone at that moment in the install when there was that one last question really made the whole experience a pleasure. The install is now complete and the unit is really moving the needle (quietly I might add). I am raising the temperature on a 22,000 gallon pool by over one degree an hour! It makes me wonder why I have waited so long to add a heater? Thanks again for all your support. Please feel free to use my letter as a testimonial for others as I can recommend the company completely. Jim Heat Siphon DX5.0. Hagerstown, MD. May 2009
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|
| April 03, 2009. Elmhurst, IL | |
Rheem RMHP 115. Elmhurst, IL, April 2009 Dear Mr. Starr: Thanks again. Sincerely,
|
|
| March 30, 2009. Durand, MI | |
|
Kevin,
As per our conversation, I am writing to
confirm my satisfaction with the Heat Siphon heat pump. Let me start by
saying that the free shipping was awesome! UPS delivered the heat pump
in my driveway without any scratches or damage (it was a little bigger
than I expected).
I installed the unit on its own deck
(4'X4') so it did not sit in any water. It was a breeze to install,
just as stated. I am one of those folks that open their pool early so
that I have no surprises when we actually want to swim. Needless to say
the pool was opened April 11th, 2009. Outside temperature was 46
degrees, pool water a chilly 35 degrees. I ran the heat pump 9 hours a
day for 5 days. At the end of the 5th day the outside temperature was
55 degrees and my pool water was 80 degrees. NO KIDDING!! If you are
thinking about a pool heater, look no further. My satisfaction with the
Heat Siphon and with Kevin are unsurpassed. This heat pump is truly,
truly amazing........ Thank you
|
|
| March 03 2009, Leander TX | |
|
Finished installing the heater Mid-March after a very fast
delivery from you guys. It was up and running in time to fire
it up and have my family and I swimming for Spring Break.
We'd had a cold spell the week before and the water was COLD but the Heat Siphon cranked it up fast with the help of some sunshine and some warm air from a weather warm-up right when we fired it up. It's an amazing device. It's going to really help us get more out of our pool.
Thanks for the good advice and friendly service. Very much
appreciated.
-Jeff
|
|
| September 08, Costa Rica (Follow up email after purchase last year) | |
|
CLICK HERE TO SEE TAMMY'S
PICTURES
Dear Mr Miller:
I hope you remember me!
I need to tell you how thankful I am with you for join me during all
the process to buy my four SX 5.0 HP50 Heat Pumps.
I did a thousand questions and you were always there for me.
Now I couldn't be happier with the result... no more gas, no
more expensive bills!!!!
Thanks a lot!
Tammy Tinoco
San José, Costa Rica
Heat Siphon SX 5.0, Commercial Installation Costa Rica |
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| July 2008, WA | |
|
Marcus Thank you for your help in
selecting a heat pump for our pool. Thanks again for all of your help and support. Ken Jandy AE3000TR, Kirkland, WA, 2008 |
|
| June 2008, New Brunswick, Canada | |
|
CLICK
HERE TO SEE GUY'S PICTURES
Guy purchases his heat pump from us in 2005. This is the original email that we received from him:
Good morning Marcus, Heat Siphon HP5.0, New Brunswick, Canada On June 2008, we received another email from him with some pictures and an update: Hello Marcus, I purchased my heat pump from you a few year ago and finally got some pictures taken of the pool. I thought I would send some. We're starting our third season with the pool and the heater is worth every cent. I started the heat pump and within 48 hours the water went from the low 60s to 84 degrees, something my pool guy told me it would take 3 to 4 days. Anyway just thought I would update you and tell you how pleased we are with your products and service.
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|
| May 2008, BC Canada | |
|
CLICK HERE TO SEE PETER'S
PICTURES
Hi Jason: I wanted to let you know I have received the Heat Siphon and had it professionally installed last week. My main hesitation prior to ordering was the noise it may cause. My experience with house heat pumps was that they seemed excessively noisy. As you explained by phone, the Heat Siphon is relatively quiet with the Scroll compressor. I may not have to put in any hedges or other sound dampening measures as I had anticipated. My neighbors have indicated the noise does not bother them either, so all went according to plan. The pump
works just as I had imagined. I have a 18X36 sized
pool I keep it covered with a solar cover. Air Temperature
when I started up was 60 F and the Pool temp was 66 F at 9 pm
on Tuesday. By 9 pm Wed, the pool was 75 F and air temp was
60 F. By Thursday morning at 7 am the pool was 79 F
.....and by that evening I was looking at 82 F. Over
the week-end I only had to run it only once by the
day to maintain the temperature in the low 80s ( weather has gotten
much better). It hasn't been below 80 F for over a week which
is the first time in 13 years. We have been using
the pool more in the last week than all of the last 2 years.
Thanks
again for all your help
Peter
seaoter@telus.net
May 2008, Heat Siphon SX5.0, Vancouver Island, BC, Canada
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| March 2008, MD | |
|
Marcus: The Heat Pump arrived on Friday. The trucking company was great. They pushed the unit right into the garage for now. The unit is a little larger than I anticipated. I would be happy to write a testimonial to your wonderful service to post to your website. Thanks again. BillBill.Sheridan@marriott.com Solarium 105TI, Frederick, MD March 2008 |
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| February 2008, SC | |
|
Greetings, Just wanted you to know what a fantastic experience we had with your company. Jason turned the order in less than 24 hours! My son and some of his friends were going to Hilton Head for the weekend and had offered to install the heat pump. I called Jason on Thursday and he had the pump delivered the next day! There was a lot more effort on his part that I won’t go into, but he did a fantastic job. My son and two of his friends hooked up the new pump in about 3 hours (mostly spent humping the heavy equipment and going to the hardware store). They were not professional installers, just good at home improvement projects. It was up and running that day and by the next day, they were swimming in a very warm pool! Buying from you saved me $3000.00 over the local dealer price. My dealer offered to install the heater if I bought it on line for $1400. That seems like a lot for 3 hours work. I’m not against anybody making a fair profit, but who wants to be ripped off? You guys did a fantastic job. Feel free to use my email. Please also thank Jason for his exceptional service Best regards, Wayne Jandy AE2500TR, Hilton Head, SC February 2008
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Read More:
Customer Testimonials of
2007 |
