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Customer  Testimonials
2007
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December 2007, FL |
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 CLICK HERE TO SEE JIM'S
PICTURES
Hi Marcus,
My SX5.0 is installed and keeping
the pool at 87 degrees, I lose about 4 degrees overnight with the cover
on but after less than 2 hours running, I’m back to 87 again. I haven’t
gotten my electric bill yet but I think it will be reasonable.
The installation went very easily,
I did have an electrician friend help with the electrical work though.
I am very happy with my experience
buying from you. Even though everything was done by internet or phone,
I am really reminded of the way it used to be buying things from my
small town business friends years ago. I felt that you were truly
interested in seeing that I had a good experience and would do what was
necessary to make my experience a pleasant one. Everything went exactly
as planned, thank you and keep up the good work.
I’ve attached several pictures,
one with Oliver, our King Charles Spaniel, checking out the
installation and a shot of the pool area decorated for Christmas.
Thanks for making this a pleasant
and lowest cost experience.
Merry Christmas and
Happy New Year,
Jim
jwhandley@earthlink.net
Heat Siphon
SX5.0, Cocoa Beach, FL December 2007
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December 2007, CA |
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CLICK HERE TO SEE JEFF'S PICTURES
Marcus,
The Rheem 8300 TIPD is now installed and running. Thank you for your
valuable information and experience which helped me choose the right
heat
pump. I will attach a few photos for you to post on your site.
The installation is in La Quinta, CA near Palm Springs. In 60 degree
weather with 45% humidity the heater was raising my 55 degree pool
water by
two degrees per hour and on a separate test with the same weather
conditions my spa water was raised by 18 degrees per hour. I
am very
pleased with the performance and look forward to not having those high
propane bills!
Jeff
Rheem 8300TIPD, La Quinta, CA December
2007
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November 2007, TX |
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CLICK HERE TO SEE BILL'S PICTURES
3-19-08
Hello Jason,
Thanks for all the help I received from you and Mr. Miller in my
purchase of a Heat Siphon SX5.0 heat pump. The quality of
your service was exceptional. Also, I could not be more
pleased with the performance of the unit. I received it in
November, hooked up the piping then, but I did not get around to doing
the electrical hook-up until last weekend. Nothing was very
difficult, and my electrical work needed only a minor adjustment to
pass inspection - not too bad for an accountant. All
materials, piping and electrical, were under $300. I turned
the unit on at 4 PM Saturday with pool water at 68 degrees and no
cover. Sunday morning the water was 76 degrees.
Monday morning it was 88 degrees. I thought I'd see if it
would go to 100 just for the heck of it, but when my wife thoughtfully
suggested this might not be good for the pool plaster, I shut it down
at noon on Tuesday pushing 96 degrees. I have no doubt it
would have gone to 100. It's amazing, and I love
it. This is a new toy I'm really going to enjoy.
Thanks again.
Bill
billmk@sbcglobal.net
3-30-08
Thanks Jason,
Based on the numbers other companies advertise on their web sites, it
appears 6.0 kilowatts is about correct for this size heater.
I have been keeping the pool at 90 degrees! - what my daughter and
grand children like. With a cover that I did decide to buy
last weekend, I only have to run the heater for three to four hours a
day in this weather, overcast days in the high sixties to low eighties
and nights mid forties to mid sixties. I run the pool pump
from 11 am to 7 pm. The heater runs from 11 am until 2 or 3
pm and doesn't come on again until the next day. Maybe $3 to
$4 a day at 12 cents/kilowatt plus taxes? We'll see when I
get the electric bill. When the sun comes out to stay and the
air begins to hang around 80 more consistently, I'll start backing off
on the temperature. I don't think the heater will be running much at
all. Of course, by May it will be off until late
September. I couldn't be more pleased and impressed.
Bill
billmk@sbcglobal.net
Heat Siphon SX5.0, Cypress,
TX November 2007
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November 2007, FL |
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CLICK
HERE TO SEE PAULA'S PICTURES
Marcus,
We have our new heat pump in and love it !! What a cost saver
and it works so fast and efficiently with our spa and pool.
Your company was very personable and we appreciate all the help you
gave us! Thanks for everything !
Paula
Heat Siphon SX5.0, Winterpark, FL November 2007
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November 2007, NY |
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CLICK HERE TO SEE JOEL'S
PICTURES
Hi Marcus:
Here are a couple pictures of the Rheem heat pump we bought last
spring. It's in a novel application as a heat-recovery
machine in a solar greenhouse. The 3000 square foot
greenhouse has no other heat source, even though it often gets below
zero here in the mountains of New York. The heat pump takes
heat out of the indoor air during the day and stores it in a 5000
gallon tank, where it is used for night-time heating via pipes cast
into the concrete floor. During the summer the heat is used
to make hot water for a nearby hotel. A side benefit is free
cooling of the greenhouse, reducing the amount of ventilation we need.
I mounted the heat pump on an overhead rack to keep it above head
level, and to get the warm air from the top of the
greenhouse. It's visible on the upper right in the second
picture.
Joel T.
jthomson@rifton.com
Rheem 5100, Elka Park, NY October 2007
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September 2007, Goshen, Indiana |
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CLICK
HERE TO SEE GEORGE'S PICTURES
Marcus,
I have just finished installing my Jandy AE3000T heat pump.
The instructions were excellent and all went very well. It
will be about six months before swimming season returns to northern
Indiana. I told my pool builder to put me first on his Spring
list of pools to open, as I will be ready and cold water will not be a
problem. Thanks again for your good service. Please
see enclosed pictures of the installed unit and place on your website
if you wish. Thank you................George
GBarhydt@aol.com
Jandy AE3000, Goshen, IN, September 2007
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September 2007, Roswell, New Mexico |
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CLICK HERE TO SEE BOB'S PICTURES
Marc,
Here are a few photos on my heater setup. The crazy valve setup allows
me to
disconnect the pump from the heater without losing pool operation.
Should
you want more information on the dome or from me please call me or
email me.
Thanks for the in sight on the heater operation.
Bob
Jandy AE2500, Roswell, New Mexico, September 2007
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| July 2007, Acton, MA (Follow up letter after
purchase in 2005) |
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It was a pleasure dealing with
Marcus when purchasing our Heat Siphon SX5HP. Besides having
the best prices by far, Marcus is very patient, answering all questions
in your investigation phase and he is a no pressure salesman.
He never pressures you to make a sale. When you are ready to
buy, he will sell you what you just want. He does not promote
a deluxe model with added bells & whistles unless that is what
you want. He will make recommendations if you ask, but he
leaves the ultimate decision up to you. It
is a pleasure to deal
with Marcus. He takes the apprehension
out of buying such a costly product over the
internet.
Just as important as purchasing from a reputable dealer (which Marcus
undoubtedly is), it is just as important to purchase a quality product
backed by a solid warranty from a reputable and responsive
company. We are very happy with our choice of the Heat Siphon
and with the support from "ThermoAmp" (the parent
company). While you hope to have a fault free product and to
never have to make a warranty claim, it is reassuring when it happens
that the company you are dealing with is reputable and
responsive. Our unit wouldn't start after the first
winter. Heat Siphon did not have any authorized
repair representatives in our immediate area, so they asked me
if I knew of anyone that could service their unit. I
recommended the company that has the contract on our
home's central A/C units. Without any further questions or
paperwork, Thermo Amp contacted them, gave them authorization to
investigate and to repair the problem with my
unit and faxed them all the necessary
documentation. They even handled the billing
directly. I never even saw an invoice! I
could not have encountered a more reputable and responsive
company. So, I highly recommend Marcus to purchase your unit
from and from personal experience, I can recommend Heat Siphon as a
quality product backed by a reputable and responsive company.
Larry H.
soling_sailor@yahoo.com
Heat Siphon
SX 5.0 , Acton, MA May 2005
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March 2007, Palm Coast, FL |
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CLICK HERE TO SEE SAL'S PICTURES
Marc,
It has been a few months since we installed the
heater. The installation went very smoothly. The old heater lasted 15
years. It never functioned as well or as economically as the SX 5.0
heat siphon. The first time we turned it on the water temp. was 78
degrees and it brought the temperature up to 90 degrees in
approximately 4 hours. Amazing.
The electrical hookup was a snap. The plumbing was much simpler than
the old one.
I want to thank you for your help in determining the correct heater for
us and the quick, on time delivery.
Attached are three photos. Two showing the installed heater and one of
our pool.
Sal
Saldemarco@aol.com
Heat Siphon SX 5.0, Palm Coast, FL
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| February
2007, Miami,
FL |
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We received
the unit today, How did you get it here so fast?
It seems intact, but obviously I won't know if it's o.k. until I have
it
installed.
Thanks for your help.
Kenneth
kennethkarpmd@hotmail.com
Jandy AE2500TR, Miami, FL February 2007
Dear Kenneth:
Thank you again for using my company. We don't fool around with
shipping. We used a Star Trek transporter to beam it to
you. I hope that you and your family enjoy your warm
water.
Sincerely,
Marcus Miller, President
www.poolheatpumps.com
360 568 3718 Office
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| February
2007, Elizabeth
City, NC |
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CLICK HERE TO SEE PAUL'S
PICTURES
Hello Marcus,
Just wanted to let you know that I successfully installed my Heat
Siphon today, there were no problems and I finished in about 3
hours. I wanted to submit to you some photos for your web
site. The customer service at your company is outstanding and
I tell everyone about you and your company. This was the
reason I came back to buy my second heat pump. Well take care
and thanks for the great service, and I’m now ready for spring to enjoy
this new baby. :)
Sincerely,
Paul
Heat Siphon DHP5.0, Elizabeth
City, NC, February
2007
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January 2007, Palm Bay, FL |
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CLICK HERE TO SEE THOMAS PICTURES
Thomas
bought his Heat Siphon for his villa in Cypress last march 2006. This
month we received this great testimonial from him...
Marcus,
You
must have steadfast determination to embark on a project like this when
you own a holiday villa in North Cyprus, but the result is spectacular
year round swimming over the Mediterranean Sea! (see photo).
We ordered the single phase 50 Hz Heat Siphon SX 5.0 with scroll
compressor on March 14 and arranged for air freight to Larnaca airport
via AIT worldwide logistics. After some UK flight routing
problems, the unit arrived at Larnaca on March 20, but required a
further week before completion of customs clearance
formalities. On March 27 I had made arrangements for
collection at the dock, but the local freight forwarding company had
inadvertently dispatched the unit on a delivery truck with the wrong
address. Driving around the island with mobile phone soon
wrangled the truck down in a local retail park to transfer the unit
onto my truck. Driving across the Turkish controlled border
proved to be very interesting as they took a decision on how much duty
to charge me. After considerable debate and discussion with
head office, they eventually waved me through without paying any duty
(which was wonderful as I had already paid European Union duty at South
Cyprus customs!). Arriving to the villa I was fortunate to
have some neighbors come across to help me move the Heat Siphon onto
the concrete foundation. Beyond that, it was a simple matter
of running underground electrics, making plumbing connections (although
drilling through reinforced concrete required some rather serious air
drill equipment!), and commissioning the unit. Within 72
hours we had the pool up to a very cozy 82 F and all the children in
the estate were laughing and having a great time. It was a
joy to see the dream come true – the first heat pump in North Cyprus!
While the logistics of air freighting a heat pump all the way from
America to a remote region such as North Cyprus can be tedious and
difficult, I must praise Marcus and the AIT team for their follow-up
and support. I really want to thank Marcus for including some
critical PVC fittings to help complete the installation, for if he
hadn’t, I doubt I would have found them on the island. I
priced heat pumps in Europe before contacting Poolheatpumps.com and
found that even with shipping and customs costs, I was saving money by
doing business with Marcus.
Thomas
trut@vvm.com
http://www.esentepe-seaview.com/index.html
Heat Siphon SX5.0, Moscow, Russia,
March 2006
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January 2007, Palm Bay, FL |
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CLICK
HERE TO SEE BOB'S PICTURES
Here
are some picture of our pool before and after the heat pump
install, we had 84 degree water in less than 24 hours.
Bob.
aaa2a1219@gmail.com
Heat Siphon SX5.0, Palm Bay FL,
January 2007
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January 2007, Lexington, OH |
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Dear Mr. Miller
I ordered my heat pump(sx3.25) on Thursday after 3:00 pm and the
trucking company called Friday morning to tell me it would be here
Monday morning. That's the quickest processing time I have ever herd of.
I was checking the Heat siphon web sight and they claim I will need at
least 25 lbs pressure to operate this system. I have a new 3/4 pump and
it runs 11-21 and calls for back wash at 21. what would be your
suggestions to raise this to 25 lbs of pressure. I really didn't think
I would have to buy a new pump also. Thanks for the great processing
time.
Thanks for your help
Richard
Rdwmgb@aol.com
Heat Siphon SX3.25, Lexington, OH,
January 2007
Dear Richard:
Thank you for writing back to me and the kind words about my shipping
time. We try not to fool around. That heater came all the way from
Pennsylvania and I have no idea how they did it so fast. We love to see
that though. I hope that you and your family are well and had
a great New Year. You need 25 gallons per minute not pressure. I would
rather see 50 GPM. Unless you have too many fittings or a
restriction a 3/4 HP pump will work well. The worst that could happen
is that you need to get a 1 HP or 1.5 HP but that doesn't happen very
often. If the flow is not enough the heat pump won't turn on. You
should be OK. Keep your filter clean. I am here if you need me.
Sincerely,
Marcus Miller
Dear Mr. Miller
Thanks for pointing out that
was GPM and not pressure. It takes a big load of my mind as I
was looking at specs on my pump and it sounded low. Thanks again I can
see why you have so many satisfied clients.
Thanks again
Richard
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Read More:
Customer Testimonials
of 2007
Customer
Testimonials of 2005
Customer
Testimonials of 2004
Customer
Testimonials of 2003
Customer
Testimonials of 2002 - 2001
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